Answer customer enquiries faster with AI

Short version: the inbox and the phone are the biggest unplanned interruption in most small businesses. AI can draft replies, answer the repeat questions and catch the calls you miss.

Draft your replies

Let AI read an email and draft a reply in your tone, with your standard answers saved as reusable snippets. You approve and send in seconds.

Answer the repeats automatically

A website or WhatsApp assistant handles the questions you answer ten times a day, hours, stock, delivery, do you do, and only passes on the ones that need you.

Catch the missed calls

An AI call answerer takes the caller's details and the job when you cannot pick up, and texts you a summary, so a missed call is not a lost customer.

Keep the personal touch

Use it for the routine, not the relationship. Anything sensitive or valuable still deserves your own reply.

If enquiries are what break first when you get busy, that is a sign of where to start. A Grafto AI Tools Report shows you the fix, costed, in minutes, for £59.99.

Questions, or want a tool we don't have yet? Email hello@grafto.co.uk — a real person replies.