A point of sale for EU B2B sellers running on Linnworks
B2B selling into the EU has its own rhythm — account customers, agreed prices, invoices scrutinised by someone’s finance department. Your POS needs to keep up.
EU B2B is invoice-first
European business customers expect a clean, correct invoice: the right currency, the right VAT treatment, the right company details. A till built for domestic cash sales fails this quietly — everything works until the customer’s bookkeeper emails you about the tax line.
Three things that make the difference
VAT configured once, applied everywhere. Set your rate and your tax label team-wide and every order carries them automatically, rather than the treatment being remembered by whoever answers the phone. Which rate and treatment are correct for your situation is one for your accountant and europa.eu guidance — but once decided, it should never depend on who keyed the order.
Euro pricing without arithmetic. Set the POS to € and the quote, the order and the conversation all happen in your trading currency. See quoting and invoicing in euros. Note this is one currency for the whole team — the right shape for an EU-based seller, not a per-customer switcher.
Straight into Linnworks. The EU order is still just an order — it should appear in your open orders and get picked like everything else.
The rest still matters
None of this replaces the basics: live SKU search, customer auto-fill from order history, per-customer tier pricing. International support is an extension of a good trade POS, not a substitute for one.
Trade Order POS now supports EU-based sellers with a team-wide Locale setting: currency symbol, tax rate, tax label and default country — the setting’s own example is € / 23% / VAT / Ireland. Find out more →
Questions, or want a tool we don't have yet? Email hello@grafto.co.uk — a real person replies.